Introduction
This policy covers the processing of personal data by Digital Media Technologies Ltd, referred to as DMT, we or us. Our registered address is 13 Harforde Court, John Tate Road, Hertford, Herts, United Kingdom, SG13 7NW.
DMT is committed to protecting your personal information. For UK data protection purposes, DMT is the data controller for its UK services and is responsible for the personal data it processes for its business, marketing and service activities.
Contacting our Data Protection Officer
Questions, concerns and requests to exercise your legal rights can be directed to our Data Protection Officer.
- Email: DPO@digitalmedia.tech
- Telephone: +44 (0)20 3535 9685
- Post: Digital Media Technologies, 13 Harforde Court, John Tate Road, Hertford, Herts, SG13 7NW, United Kingdom
Information we collect
Information you provide
We may receive information such as your name, business contact details, role, organisation and the content of your enquiry when you contact us, ask us to discuss a project, subscribe to communications or otherwise provide information to us.
Information collected online
We may collect technical and usage information about how our websites are accessed, the pages visited and the device or browser used. Where consent is required for non-essential cookies or similar technologies, they should only be used after that consent has been provided.
Information from other sources
We may receive publicly available business information or information from business partners and professional platforms where it is lawful and relevant to our relationship with you.
How we use personal information
We may use personal information to:
- respond to enquiries and discuss potential work;
- provide and support our products and services;
- manage customer, supplier and partner relationships;
- send communications where you have asked to receive them;
- improve our websites, products, services and security;
- meet legal, regulatory, tax and accounting obligations; and
- establish, exercise or defend legal rights.
Our lawful bases
We process personal data only where we have a lawful basis. Depending on the circumstances, this may be:
- performance of a contract or steps requested before a contract;
- your consent, which you may withdraw at any time;
- compliance with a legal obligation; or
- our legitimate interests, where those interests do not override your rights and freedoms.
Legitimate interests may include developing and improving our services, responding to enquiries, maintaining business relationships, analysing website use and protecting our websites and systems.
Sharing personal information
We may use trusted service providers and professional advisers to perform functions on our behalf, such as hosting, communications, analytics, business administration and technical support. They may access personal information only where necessary for their role and must protect it appropriately.
We may also disclose information where required by law, to protect rights or safety, or as part of a business transaction. We may share aggregated information that does not identify individuals.
Cookies and similar technologies
Cookies are small data files stored on a device. Our websites may use essential storage required to operate and may, where enabled, use analytics or similar technologies to understand performance and usage. You can control cookies through your browser and any consent controls presented by the website.
Third-party links
Our websites may link to third-party websites, plug-ins and applications. We do not control those services and encourage you to read their privacy notices before providing personal information.
International transfers, storage and retention
Personal information is mainly stored in the UK and European Economic Area. If a provider processes data elsewhere, we take appropriate steps to protect the information in accordance with applicable data protection law.
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including legal, tax, accounting and reporting requirements. When it is no longer required, it is deleted or anonymised securely.
Security and children
We use appropriate technical and organisational measures to help prevent unauthorised access, loss, misuse or disclosure of personal information, and we require relevant suppliers to protect data appropriately.
Our products and services are intended for businesses and are not aimed at children. We do not knowingly collect personal information from children under sixteen.
Your rights
Depending on the circumstances, you may have the right to:
- request access to the personal data we hold about you;
- correct inaccurate or incomplete personal data;
- request erasure or restriction of processing;
- object to processing based on legitimate interests;
- stop direct marketing;
- withdraw consent to consent-based processing; and
- request transfer of your data to another provider.
We may ask for information to confirm your identity. We normally respond to legitimate requests within one month, although complex or multiple requests may take longer. A fee is not usually required, but we may charge a reasonable fee or refuse a request that is unfounded, repetitive or excessive.
Complaints
You may raise a concern with our Data Protection Officer. You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk.
Changes to this policy
We may amend this policy from time to time. Material changes will be communicated where appropriate, and the date shown on this page will be updated.